Shipping policy

📦 Shipping Policy - We've Got You Covered!

Thank you so much for choosing GIFTISLOVE! We're absolutely thrilled that you've found something special with us. We want to make sure your order gets to you safely and smoothly, so here's everything you need to know about our shipping process.

🚚 How We Handle Your Order

Processing Time

We typically get your order packed up and ready to go within 5-8 business days. Our team works Monday through Friday, so we don't ship on weekends or holidays (we need our rest too!).

During busy seasons or sales, we might need a few extra days to get everything perfect for you. If there's any unusual delay with your specific order, we'll reach out personally via email or phone to keep you in the loop.

💸 Shipping Costs & Speed Options

We've made it super easy - just add your items to your cart, and you'll see all shipping costs calculated right at checkout. Here's what we offer:

United States Shipping Options

Destination	Shipment Type	Estimated delivery time
US	Standard	2～5 Days
US	Priority	1～2 Days
Canada	Standard	4～8 Days
Canada	Priority	2～5 Days
International	Standard	3～10 Days
International	Priority	2～5 Days

🎉 FREE Shipping - Yes, Please!

We love treating our customers! Here's how to score free shipping:

Destination	Shipment Type	Order Price	Shipment cost
US	Standard	$50	Free
US	Priority	$100	Free
Canada	Standard	$50	Free
Canada	Priority	$100	Free
International	Standard	$50	Free
International	Priority	$100	Free

Please note: Even with our best efforts, delivery delays can occasionally happen due to weather, carrier issues, or other factors beyond our control.

📧 Tracking Your Package

Once your order ships out, you'll get a friendly "Your order is on its way!" email with your tracking number. The tracking will be active within 24 hours, so you can follow your package's journey right to your doorstep!

🌍 International Orders & Fees

Just a heads up for our international friends - any customs duties, taxes, or tariffs that your country requires are separate from our shipping costs. We wish we could cover these for you, but they're handled entirely by your local customs office.

📋 What If Something Goes Wrong?

Damaged Packages
While it's rare, sometimes packages get roughed up during shipping. If your order arrives damaged, please contact the shipping carrier directly to file a claim - they'll take great care of you!

Pro tip: Keep all the packaging materials and take photos of any damage before contacting the carrier. This helps speed up the claims process.*

Lost Packages
If your package seems to have gone on an unplanned adventure and gotten lost, the shipping carrier will also handle tracking it down and making things right.

💌 Questions? We're Here to Help!

Our customer service team loves hearing from you! If you have any questions about your shipment or need help with anything else, don't hesitate to reach out. We're committed to making your shopping experience with GIFTISLOVE absolutely wonderful.

Thank you again for your business - it truly means the world to us! 💕